Your Facility/Company Info
Your Distributor Info
Repair Information


Endoscope Repair/Exchange

For your peace of mind, we offer a repair or exchange program. When we receive your scope we investigate whether repair is possible or replacement is indicated for economical or safety reasons. You are contacted, a decision made and your endoscope is back on the way to you!

• Exclusively designed for alternate care market
• Repaired by original endoscope manufacturer
• Repaired with original manufacturer parts “traceability”
• Repaired by highly trained repair technicians
• Minimal downtime = No interruptions of procedures
• No hidden repair cost = No surprises for customer

Flex Naso-Laryngoscope Express Repair/Exchange Program
BR01-90001 Flex Naso Level One Repair, cleaning and alignment
BR01-90002 Flex Naso Level Two Repair, insertion tube replacement except for fiber bundle
BR01-90003 Flex Naso Level Three Repair, complete insertion tube replacement

Rigid Endoscope Express Repair/Exchange Program
BR01-90004 Repair/Exchange for 0° x 2.7mm x 187.5mm rigid scope
BR01-90005 Repair/Exchange for 30° x 2.7mm x 187.5mm rigid scope
BR01-90006 Repair/Exchange for 30° x 2.9mm x 302mm rigid scope
BR01-90007 Repair/Exchange for 0° x 4mm x 175mm rigid scope
BR01-90008 Repair/Exchange for 30° x 4mm x 175mm rigid scope
BR01-90009 Repair/Exchange for 45° x 4mm x 175mm rigid scope
BR01-90010 Repair/Exchange for 70° x 4mm x 175mm rigid scope

Please contact your Distributor or BR Surgical representative for program pricing and shipping instructions. 

To help us give you prompt service on repairs, please follow the simple steps outlined below.

1. Complete this form and click the Submit button.

2. You will be contacted by email with a Repair Order Number. Please do not ship without receiving this number first.

3. Package the scope(s) with a copy of the Repair Order Number and ship to:

          BR Surgical, LLC
          3500 Beachwood Court
          Suite 107
          Jacksonville FL 32224

4. Once we receive the scope(s) and determine the work that needs to be done, you will be contacted with a repair quote.

*There is a $350 diagnostic charge for Flex Naso repairs that are declined.

Instruments must be sterilized/disinfected before shipping to BR Surgical.

BR Surgical Mission

BR Surgical will be the market leader in providing surgical instruments and endoscopic equipment through our distributor partners for office based and ambulatory surgery center surgical procedures.

BR Surgical
understands surgery. Our management has over 75 years of expertise in the surgical device business. We and our staff understand surgical procedures and the product needs to complete a successful procedure.

BR Surgical
offers the highest quality surgical instruments and equipment available. Combined with our friendly customer service, we provide the Gold Standard in customer and patient care.